Step 1: Adjust MX record
With MX recordse-mails are routed to the correct server. So you can define a domain MX record, where the e-mails are sent for this domain. To ensure that all e-mails are sent to our server, the MX record of your domain must be based on the Hosted Exchange Server show. The setting described below, you may request that your domain with the hosting provider. If you move your domain to us, we care about the MX record!
For most domain and hosting providers you can manage the MX record online.
The following DNS records are required for Hosted Exchange:
| Domain | Priorität | Mail Server | ||
|---|---|---|---|---|
| yourdomain.com | IN | MX | 10 | mx.mail.dehosted.net. |
| yourdomain.com | IN | MX | 20 | mx.mail.dehosted.net. |
| yourdomain.com | IN | TXT | "v=spf1 include:_spf.mail.dehosted.net -all" |
Note: Please replace "yourdomain.com" with your domain.
Updated to the MX record, it can take up to 48 hours. During this time, only some or no e-mails come to the Hosted Exchange servers.
IMPORTANT: Don't forget to verify your domain after adding it in our deHOSTED control panel. You can find the verification code in the domain of the booked service in the deHOSTED Control Panel.
Step 2: Option 1: Setup CNAME record for the Autodiscover Service
The AutoDiscover Service performs the following actions: Automatic configuration of user profile settings for clients running Microsoft Office Outlook 2007 or Outlook 2010, 2013, 2016, 2019 as well as supported mobile phones. Phones with Windows Mobile 6.1 or later, Apple iPhones IOS2, phones with Google's Android OS 2.0 and from most models of Nokia with Symbian OS.
Create on your domain, (yourdomain.com) a CNAME record
| Domain | Priorität | Mail Server | ||
|---|---|---|---|---|
| autodiscover.yourdomain.com | IN | CNAME | redirect.outlook.dehosted.net. | |
| autoconfig.yourdomain.com | IN | CNAME | redirect.outlook.dehosted.net. |
Schritt 2: Option 2: Setup SRV-Record für for Autodiscover Service
The SRV record can be created at the same time in combination with the CNAME record and is mandatory to ensure autodiscover resolution by Microsoft 365 Services. If you are not sure which DNS entries are required, please contact our support.
| Domain | Priorität | Port | Weight | Server | ||
|---|---|---|---|---|---|---|
| _autodiscover._tcp.yourdomain.com | IN | SRV | 0 | 443 | 10 | outlook.dehosted.net. |
| autoconfig.yourdomain.com | IN | CNAME | redirect.outlook.dehosted.net. |
Schritt 3: Test the DNS Records
Execute the following query in the command prompt of your Windows device. As an example, we use the domain “yourdomain.com”. Please replace this with your respective domain name.
nslookup -q=mx yourdomain.com
nslookup -q=txt yourdomain.com
nslookup -q=cname autodiscover.yourdomain.comnslookup -q=srv _autodiscover._tcp.yourdomain.com
Notice:
If you do not know how this is done, contact your domain provider, he will surely be helpful.
